(A) Copies of all petitions, applications, and communications submitted by the grantee to the Federal Communications Commission, Securities and Exchange Commission, or any other federal or state regulatory commission or agency having jurisdiction in respect to any matters affecting cable television operations authorized pursuant to the franchise, shall be submitted to the government upon 21 days written request.

(B) If requested by the government in writing, the grantee shall make available to the government the following current information for inspection at the grantee's regional office during normal business hours:

(1) Construction information indicating the number of homes passed and the number of cable plant miles constructed;

(2) Information indicating, where technologically possible and economically feasible, the number of calls received, number of calls abandoned, number of calls receiving a busy signal, and number of customer service representatives staffed to handle telephone calls;

(3) Installation information indicating: the number of total standard installations performed; the number of standard installations performed within seven days; number of service interruptions responded to within 24 hours; number of other service problems reported; number of other service problems responded to within 36 hours, and all other information necessary to monitor the licensee's compliance with the subscriber protection standards of this chapter;

(4) Information indicating the number of subscribers for each type of cable service and non?cable service offered;

(5) A current copy of the subscriber service agreement; a current list of all rates, charges, and available services, and a current channel list;
 
(6) A summary of the previous year's activities in the development of the system, including, but not limited to, services begun or dropped, the previous year's constructions activities, and a summary of any policy changes taking effect during the year;

(7) A copy of all the grantee's published rules and regulations applicable to subscribers and users of the cable system; and a summary of the licensee’s hours of operation;

(8) Subject to Section 631 of the Communications Act, 47 U.S.C. § 551, a summary of subscriber or consumer complaints, identifying complaints by number and category, and their disposition; and, where complaints involve recurrent system problems, the nature of each problem and what steps have been taken to correct them;

(9) A copy of updated maps depicting the location of all trunks. Proprietary maps shall be afforded confidentiality protection by an agreement mutually acceptable to the parties;

(10) A listing of the grantee's closings or holidays for the year;

(11) If the grantee is a corporation, a list of officers and members of the board, a copy of the grantee's report to its shareholders (if it prepared such a report), a list of the board members of any parent corporation; and where a parent corporation’s stock is publicly traded, that corporation's annual report;

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